Terms of use and application licence

1. Who these terms are with

These terms are between you and YYY SOFTWARE LTD, registered in England and Wales, company number 16938311, registered office Flat 47 Bennets Courtyard, Watermill Way, London, SW19 2RW. We call ourselves "we" and you "you".

They cover two things. Sections 3, 5, 7, 8 and 14 to 21 apply to your use of this website. Sections 4 to 21 apply to any mobile application we publish to the Apple App Store or Google Play. At the date these terms take effect we have not published an application, and the sections that deal with applications are written so that the basis is settled before anything ships.

You should read these terms together with our privacy notice, which explains how we handle personal data and forms part of your agreement with us.

2. Acceptance, and what happens when these terms change

By using this website you accept these terms. If you do not accept them, do not use the site. By downloading, installing or using an application we publish, you accept these terms as they apply to that application, and the application will present them to you before you accept.

We may change these terms, for example to reflect a change in the law, a change in how an application works, or a new payment arrangement. The version in force is the one published on this page, and it carries an effective date and a version number. Where a change is material and affects an application you are already using, we will give you reasonable notice inside that application before the change takes effect, and you may end your agreement with us under section 17 if you do not accept it. Continuing to use the software after a change takes effect means you accept the amended terms.

Changes made for legal or regulatory reasons may take effect immediately, and we will tell you as soon as we can.

3. Using this website

This website is free and provided for information. It has no accounts, no forms and nothing to buy. We may change, suspend or withdraw any part of it without notice, and do not guarantee that it will always be available or free of error.

The content of this website is provided for general information only. It does not constitute advice on which you should rely, and it is not an offer capable of acceptance. Nothing on this site is a commitment to build, release or continue any particular piece of software.

4. Licence to use our applications

Where you obtain an application from us through an app store, we grant you a personal, non exclusive, non transferable, revocable licence to install and use that application on devices you own or control, in accordance with the rules of the store you obtained it from and with these terms. You are buying a licence to use the software. You are not buying the software itself, and ownership stays with us.

The licence is for your own personal, non commercial use, unless the application’s own description says otherwise. It does not permit you to make the application available to anyone else, whether by sublicensing, renting, lending, selling or distributing it, and it ends automatically if you breach these terms in a material way.

Where an application includes third party open source components, those components are licensed to you under their own licence terms, which are listed inside the application and which prevail over this section in respect of those components.

5. Acceptable use

You agree not to do any of the following, and not to help anyone else to do them.

• Use our software for any unlawful purpose, or in a way that breaches the rights of anyone else.
• Copy, modify, adapt, translate or create derivative works from our software, except to the extent that the law expressly permits it and cannot be excluded by contract, including the decompilation right in section 50B and the observation and testing right in section 50BA of the Copyright, Designs and Patents Act 1988.
• Attempt to derive the source code of any part of our software by reverse engineering, disassembly or any other means, except as permitted by those statutory provisions.
• Remove, obscure or alter any copyright, trade mark or other proprietary notice.
• Introduce a virus, worm, logic bomb or other material that is malicious or technologically harmful, or attempt to gain unauthorised access to any part of our systems, the server on which this site is stored, or any server, computer or database connected to it.
• Attack any part of our service by means of a denial of service attack or a distributed denial of service attack.
• Use any automated system to access this website in a way that sends more requests than a human could reasonably produce in the same period.
• Use our software in a way that could damage, disable, overburden or impair it, or interfere with anyone else’s use of it.

A breach of this section may be a criminal offence under the Computer Misuse Act 1990. Where we consider a breach has occurred we may report it to the relevant law enforcement authorities and cooperate with them by disclosing your identity where we hold it. We may also end your licence under section 17.

Nothing in this section prevents you from responsibly reporting a security vulnerability to us. Section 21 tells you how, and we will not treat a good faith report as a breach of these terms.

6. Your content and your device data

Anything you create, enter or store using one of our applications belongs to you. We claim no ownership of it and no licence over it beyond what is technically necessary to provide the feature you have asked for.

Our design rule is that this content stays on your device unless a feature you have switched on requires it to leave. Where content does leave your device, the licence you give us is limited to hosting, transmitting and displaying it back to you or to a person you have chosen to share it with, for as long as you keep it with us. We do not use your content to advertise to you, and we do not sell it.

You are responsible for your own backups. Where an application stores data only on your device, deleting the application deletes the data, and we cannot recover it because we never held it.

7. Intellectual property

We own or are licensed to use all intellectual property rights in this website, in our applications, and in the material published on and in them, including the code, the interface designs, the text, the photography and the name YYY Software. Those rights are protected by copyright, design right and, where applicable, trade mark law.

You may print or download extracts from this website for your own personal use, and you may draw someone else’s attention to material on it. You must not use any part of it for commercial purposes without a licence from us, and you must not alter it or remove the attribution.

Our name is written as one word, YYY, and always in full. We ask that you do not shorten it, because other companies with similar names exist and confusion between them helps nobody.

8. Feedback

If you send us an idea, a suggestion or a bug report, you agree that we may use it without restriction and without owing you payment, acknowledgement or a confidentiality obligation. We say so plainly, so that nobody is surprised later. If you have an idea you want to keep or be paid for, please do not send it unsolicited.

This section does not affect any rights you have in something you separately own, and it does not give us a licence to your existing intellectual property beyond the suggestion itself.

9. Paid applications and subscriptions billed by the app stores

Where an application we publish is paid for, or offers a subscription, the payment is taken by Apple or by Google, not by us. Your contract for the payment itself is with the store, under the store’s own terms, and we never see or hold your payment card details.

Where a subscription is offered, the following applies.

• The price, the billing period and what the subscription includes are shown in the store listing and on the purchase screen inside the application before you confirm. If a free trial is offered, its length and the price that follows it are shown in the same place.
• Subscriptions renew automatically at the end of each billing period, at the price then shown for the plan, unless you cancel. Your store account is charged on renewal.
• Payment is taken by the store account you used to buy, and the store manages the payment method, the currency and any applicable tax.
• If we increase the price of an existing subscription, the store will ask you to agree to the new price before the increase takes effect, and where it does not, we will give you at least 30 days’ notice inside the application and you may cancel before the increase applies.
• A subscription bought in one store cannot be transferred to the other, because the two billing systems are separate.

10. Cancelling a subscription

You cancel a subscription in your store account settings, not with us. We cannot cancel it for you, because we do not hold your billing relationship. To avoid being charged for the next period, cancel at least 24 hours before the current period ends. This is the store’s rule, applies in both stores, and we repeat it here because it is the single most common cause of an unwanted charge.

10.1 On iPhone or iPad

Open Settings, tap your name at the top, tap Subscriptions, choose the subscription, then tap Cancel Subscription. If Cancel is not shown, the subscription is already cancelled and will not renew.

10.2 On Android

Open the Google Play Store app, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, choose the subscription, then tap Cancel subscription.

10.3 What cancelling does

Cancelling stops the next renewal. It does not end the period you have paid for, and you keep the paid features until it runs out. Deleting the application does not cancel a subscription, because the subscription lives in your store account, not on your device.

11. Refunds

Because the stores take the payment, they also handle refunds. Apple’s route is reportaproblem.apple.com, Google’s is the order history in Google Play, and their refund policies apply to their transactions.

That does not remove your rights against us. If software we publish is faulty, your statutory rights under section 12 are against us as the trader who supplied it, and if a store declines a refund in a case where those rights apply, contact us at [email protected] and we will deal with it directly.

12. Your statutory rights as a consumer

If you are a consumer, meaning an individual acting for purposes wholly or mainly outside your trade, business, craft or profession, you have rights under the Consumer Rights Act 2015 that these terms do not affect and that we cannot exclude.

Digital content supplied to you must be of satisfactory quality, fit for a particular purpose that you made known to us before buying, and as described. If it is not, you are entitled under the Act to a repair or a replacement, and where that is not possible or is not done within a reasonable time and without significant inconvenience, to a price reduction of an appropriate amount, which may be the whole price. Where digital content damages a device or other digital content belonging to you, and that damage would not have occurred with reasonable care and skill on our part, you are entitled under section 46 of the Act to a repair or to compensation.

Where we supply a service to you, it must be performed with reasonable care and skill. Where the software is supplied free of charge, the statutory quality rights in the Act attach differently, but our obligations under the general law, including in negligence, are unaffected.

Free, independent advice on your consumer rights is available from Citizens Advice, consumer helpline 0808 223 1133.

13. The 14 day cooling off period and the immediate supply waiver

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a consumer buying digital content at a distance normally has 14 days from the day after the contract is made in which to cancel and receive a refund, without giving a reason.

If supply has not begun, for example because you bought a subscription and have not yet used any paid feature, the 14 day right stands and you may cancel by telling us at [email protected], or by using the store’s refund route, whichever you prefer. You may use the model cancellation form in Schedule 3 to those Regulations, but you do not have to.

Losing the cooling off right does not affect your rights under section 12 if the software turns out to be faulty. Those are separate rights and they survive the waiver.

14. Availability, updates and withdrawal

We may issue updates to an application, and your device may be set to install them automatically. Some updates are needed to keep the software working with a new version of an operating system, and where you do not install them a feature may stop working. We will not use an update to remove a paid feature you have already bought, unless we are required to by law or by an app store rule, in which case we will tell you and, where the law requires it, offer you a remedy.

We may stop publishing an application, and if we do we will give reasonable notice inside the application. If you have paid for a subscription and we withdraw the application during a period you have paid for, we will refund the unused portion of that period.

We do not promise that an application will be available at all times, that it will be free of faults, or that it will work with every device or operating system version. The store listing will state the minimum version we support.

15. Disclaimers

Subject always to section 16 and to your statutory rights under section 12, and to the extent permitted by law:

• this website and our applications are provided on an "as is" and "as available" basis;
• we exclude all conditions, warranties, representations and other terms that might otherwise be implied by statute, common law or the law of equity, so far as the law allows us to exclude them;
• we do not warrant that the content of this website or of any application is accurate, complete or up to date;
• we do not warrant that our software will meet your particular requirements, or that its operation will be uninterrupted or free of error; and
• nothing on this website is professional advice of any kind, and you should not rely on it as though it were.

Where this website links to a website operated by someone else, the link is provided for information and we have no control over the content of that site and accept no responsibility for it.

16. Our liability to you

16.1 What we never limit

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or the corresponding provisions of the Consumer Rights Act 2015, or for any other liability that cannot lawfully be limited or excluded. Section 2(1) of the Unfair Contract Terms Act 1977 and section 65 of the Consumer Rights Act 2015 are the provisions that make this so, and we would not attempt it in any event.

16.2 If you are a consumer

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or of our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen, or if, at the time the contract was made, both we and you knew it might happen. We are not responsible for loss or damage that is not foreseeable.

We are not responsible for loss or damage caused by your failure to follow reasonable instructions we gave you, including instructions about installing an update, or for loss of data that you could have avoided by keeping a backup where the application told you to.

Where an application is supplied free of charge, our liability to you in respect of that application is limited to the extent the law permits, but this does not affect section 16.1 or your rights under section 12.

Where you have paid for an application or a subscription, our total liability to you in contract, tort including negligence, breach of statutory duty, or otherwise, arising out of or in connection with that application, is limited to the greater of the total amount you paid us or the store paid us in respect of it in the 12 months before the claim arose, and one hundred pounds. This limit does not apply to anything in section 16.1.

You have legal rights if we deliver digital content that is defective, and nothing in this section affects those rights.

16.3 If you are a business

If you are not a consumer, then subject to section 16.1: we exclude all implied conditions, warranties and representations; we are not liable for loss of profit, loss of business, loss of goodwill, loss of anticipated savings, business interruption, or for any indirect or consequential loss, however arising; and our total liability arising out of or in connection with these terms is limited to the total amount you have paid in the 12 months before the claim arose, or one hundred pounds if that is greater.

17. Ending this agreement

You may end your agreement with us at any time by deleting the application and, where you have a subscription, cancelling it as described in section 10. Where you have an account with us, you may delete it as described in section 20 of the privacy notice.

We may end your licence immediately by written notice if you commit a material breach of these terms, in particular of section 5, or if we are required to do so by law or by an app store. Where we do, we will explain why, and if you have paid for a period that has not yet run and the breach was not deliberate, we will refund the unused portion.

Ending the agreement does not affect any right or obligation that has already accrued, and sections 6, 7, 8, 15, 16, 19 and 20 survive it.

18. Events outside our control

We are not liable for a failure to perform, or a delay in performing, any obligation under these terms where the cause is an event outside our reasonable control, including a failure of a public telecommunications network, an act of a government or regulator, an app store’s own outage or policy decision, or a widespread failure of internet infrastructure. Where such an event occurs, we will tell you as soon as we reasonably can, and if it continues for more than 30 days either of us may end the agreement, in which case we will refund the unused portion of anything you have paid.

19. General terms

Transfer. We may transfer our rights and obligations under these terms to another organisation, and we will tell you in writing if we do. Where you are a consumer, a transfer will not affect your rights under these terms, and if you are unhappy with it you may end the agreement and we will refund anything you have paid for a service not yet received. You may only transfer your rights or obligations with our written consent.

Third parties. These terms are between you and us. Nobody else has any right to enforce them under the Contracts (Rights of Third Parties) Act 1999, except that Apple and Google may enforce the store specific provisions in sections 9 to 11 as third party beneficiaries where their own developer agreements require it.

Severance. Each of these paragraphs operates separately. If a court or other authority decides that any of them is unlawful, the remaining paragraphs remain in full force and effect.

Waiver. If we delay in enforcing a term, or do not enforce it on one occasion, that does not mean we have given up the right to enforce it later.

Entire agreement. These terms, together with the privacy notice and the cookie notice, are the whole agreement between us in relation to their subject matter, and they replace any earlier statement or arrangement. Nothing in this paragraph limits liability for fraudulent misrepresentation.

Language. These terms are in English and any contract between us is concluded in English.

20. Complaints, governing law and jurisdiction

If something has gone wrong, write to [email protected] with the detail and we will reply in writing. We would rather resolve a complaint directly, but you are not obliged to come to us first.

These terms, their subject matter and their formation are governed by the law of England and Wales. Any dispute or claim arising out of or in connection with them, including any non contractual dispute or claim, is subject to the exclusive jurisdiction of the courts of England and Wales.

Where you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the part of the United Kingdom in which you live. If you live in Scotland you may bring proceedings in the Scottish courts, and if you live in Northern Ireland you may bring them in the Northern Irish courts, in each case as well as in England and Wales.

21. How to contact us

Version history: version 1.0, effective 7 August 2026, the first version of these terms.